These are attended as soon as possible, where practical we will have an engineer attend site the same day. For service contract customers we attend within 24hours for emergencies or at the clients convenience with a pre-booked appointment. For non service contract customers we will attend as soon as practicably possible although this is usually within 48hours.
During a breakdown the engineer will attempt to repair the fault whilst on site and we request that a responsible person be in attendance as parts may need to be installed and a cost would be provided at the time. Should the engineer not have the required parts, he will return to the office and provide details of the required repairs. We will then contact the client and provide a quotation for the repair works.
A cost will be provided for the break down call out and this will cover travel time and first hour on site, then a cost for each subsequent quarter hour on site.
We also service and repair systems which have not been installed by oursleves.
Please contact our offices on 01274 585 222 for further details of our break down costs.
"I would like to thank all at ASE Autogate Ltd for their professional installation.Mr Lister, Ilkley
All the engineers worked very hard, were extremely polite and accommodating and left the job clean and tidy each day.
I am more than happy with the whole installation."
"Having used ASE auto gates for the external barrier requirements for Huddersfield New College , I can confirm they offer a full upgrade solution that fits the colleges current and future needs , from the first enquiry to the completion of the project the team from ASE could not have been more helpful , fully communicating at all points of the works, the upgraded equipment offer a greatly improved first impression for our campus that offer enhanced contact for all our barrier users , both cars and lorries , allowing a quicker response time from the college reception team for access to be allowed.Mark HirstEstates Manager at Huddersfield New College
I would have no hesitation in recommending ASE for any barrier work“
"Our pre-existing gates (not fitted by ASE) were giving us problems, and also they needed safety upgrades. Simon and his team from ASE were very professional, turned up on time and delivered ...on schedule. His workers were polite and considerate, and a pleasure to have on site.
The newly-fitted mechanism makes us realise just how shoddy the first installation was - now much smoother and quicker to open and close. Also, we have the comfort of knowing that the safety interlocks will keep our grandchildren safe.
Our drive was left in pristine condition, with all the cut-out sections neatly restored.
Highly recommended"Mr Bury, Leeds